Privacy Policy

Last updated July 20, 2022

This Privacy Policy sets forth the privacy practices of Demeter Logistics, LLC (“Demeter,” “we,” “our” or “us”) with respect to our collection, use, sharing, and disclosure of Personal Information (as defined below), including, but not limited to, Personal Information collected through this website (the “Site”), how it is used, and the circumstances under which it may be shared and disclosed. This Privacy Policy constitutes a legally binding agreement between you and Demeter that conditions your use of the Site, where and as permitted by applicable law.

1. Personal Information We Collect

When you visit the Site and during our ordinary business activities, Demeter may collect or ask you to provide certain nonpublic personal information (“Personal Information”) to help us manage our relationship with you and serve your investment needs. The Personal Information we may collect from you may include personally identifiable information, including names, residential or business addresses, or other contact details, signature, nationality, tax identification or passport number, date of birth, place of birth, photographs, copies of identification documents, bank account details, information about assets or net worth, credit history, information on investment activities, or other personal information, such as certain special categories of personal data (including, where relevant, information on political affiliations, ethnic origin, or criminal convictions), as specified under applicable law, that may be contained in the relevant materials, documents, or obtained through background searches.

2. Sources of Personal Information

We may collect Personal Information from:

  • Your communications with us;
  • Your transactions with us;
  • Service providers; and
  • Affiliates.

3. How we Use Personal Information

We use Personal Information for the following business purposes:

  • To provide our products and services;
  • To provide customer service and process your requests and inquiries;
  • To offer new products and services;
  • To process subscriptions;
  • To open a trading account;
  • To process transactions for client accounts;
  • For account maintenance;
  • To confirm your identity;
  • To communicate with you;
  • To protect the security and integrity of the Site;
  • To prevent or investigate fraud or other unlawful activity, and detect security incidents; and
  • To comply with and enforce applicable legal requirements.

4. How We Share Personal Information

Your privacy is important to us. Demeter does not disclose any Personal Information to nonaffiliated third parties, except to service or manage a client’s account or as permitted by law. We do not sell any Personal Information.

Every client has the right to direct Demeter not to disclose the Personal Information about that client to a nonaffiliated third party. If a client would like to exercise its right to opt out of this Privacy Policy, each client must provide a written statement exercising that right. This right to opt out may be exercised at any time and will remain in effect until written notice revoking said right is received by Demeter from the client. However, in the event Demeter encounters circumstances where it is compelled by law to disclose a client’s Personal Information, Demeter must provide, to non-affiliated third parties, a client’s Personal Information even if the client has exercised its right to opt out.

5. How We Protect Personal Information

Demeter seeks to carefully safeguard Personal Information. We will use commercially reasonable efforts to ensure that Personal Information is kept secure and safe from any loss or unauthorized disclosure or use. We restrict access to our client’s Personal Information to employees requiring that Personal Information to provide our products or services.

6. Notice for Residents of the European Economic Area and United Kingdom

Demeter does not currently offer its products or services to natural persons resident in the European Union or the United Kingdom (“EEA/UK”) and, accordingly, is not required to comply with the EU General Data Protection Regulation (“GDPR”). Any personal data provided to us by you will be processed in the United States or other jurisdictions outside the EEA/UK which may not afford the same protections of personal data as under the GDPR.

7. Contact Us

If you have any questions or comments about this Privacy Policy, please feel free to contact Demeter at support@demeterlogistics.com.